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RETURNS AND EXCHANGES
SELECT ITEM
Which item from your order are you returning?
WORLDWIDE EXCHANGE SHIPPING POLICY
Wrong size or changed your mind? Exchanges are simple — once we receive your original item, approve its condition, and settle any price difference, we ship your replacement.
1. Send Your Item To Us
Once your exchange is approved, ship your original item to:
MD KIDS – Exchanges
Elias Al Mallah Building, Second Floor
Rue 68, Secteur 11, Dbayeh
Matn, Lebanon
Your item must arrive in perfect condition:
- Unworn, unwashed, and clean
- All tags and labels still attached
- In its original packaging
Items that are worn, damaged, or missing their original tags cannot be exchanged.
2. Send Us Your Tracking Number
After you ship, email your tracking number to md.fashionwear@outlook.com with subject:
Exchange Tracking – Order #[your order number]
This lets us follow your parcel and prepare your exchange as quickly as possible.
3. We Inspect Your Return
As soon as your item arrives, we check it against the exchange requirements above.
4. We Confirm Your Exchange
Once your return is approved, we confirm your replacement item and let you know if a price difference applies.
5. Complete Your Exchange
If your new item costs more than the original, you pay the difference before your replacement is shipped. Once everything is confirmed, we dispatch your new piece as quickly as possible.
If something isn’t right, we’ll help you make it right. You’ll receive a confirmation email shortly with the full return address and instructions — this makes sure your parcel reaches the right place and your refund isn’t delayed.
To Be Accepted, Items Must Be
- Unworn, unwashed, and undamaged
- With all original tags still attached
- In their original packaging
Return Shipping
You arrange and cover return shipping. We recommend a tracked service — it protects your parcel and lets you follow it the whole way.
Send Your Return To
Fastside Warehouse (飞赛仓储)
Huifu International A22-104
318 Lide Road
Yuexiu District, Guangzhou, China
Phone: +86 181 2786 2543 • Hours: Mon–Sat 10:30 AM – 7:00 PM
Write This On The Outside Of Your Parcel
WTB-ABYAD BY AIR
This shipping mark tells our warehouse the parcel is yours. Without it, we can’t match your return to your order.
Before You Ship
- Package your item securely so it travels safely
- Put your order number inside the parcel
- Write WTB-ABYAD BY AIR clearly on the outside
After Shipping
Email your tracking number to md.fashionwear@outlook.com with subject:
Return Tracking — Order #[your order number]
Once we receive your item, we’ll process your return within 7–14 business days.
SELECT EXCHANGE ITEMS
Add one or more items. The total must be equal to or more than the price of the item you are returning.
SELECTED ITEMS
RE-ORDER YOUR ITEMS
Same items in a different color or size.
BROWSE ALL ITEMS
REVIEW & CONFIRM
Please review your details before submitting.
After submitting:
- You will receive an email with return instructions and our warehouse address.
- Pack and ship your item, then reply to the email with your tracking number.
- Once we receive your item, your exchange will ship within 7–14 business days.
- Any applicable shipping costs or price differences will be invoiced separately before dispatch.
Pay Now: auto-approved, checkout via Shopify. Pay Later: our team reviews first and emails you a Shopify invoice.
REQUEST SUBMITTED
Su información está protegida y solo se utilizará para gestionar su devolución o cambio.